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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. 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Inspiring the world to think secondhand first. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our pro…
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. To keep our website stocked with fresh inventory, we are scaling up our operations at our high-volume automated distribution center in Suwanee, GA. That\u2019s where our Operations Manager saves the day. In This Role You\u2019ll Get To. Take the lead. You are passionate about mentoring, developing and coaching your team members (both salaried supervisors and hourly associates) and you know that does not happen by sitting behind a desk. You are comfortable working on the floor alongside your direct reports but can also handle coaching, disciplinary and employee issues in a professional manner. Think smart. Every day will be different, You will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime. You will be using our systems to monitor and evaluate data and metrics to help make critical decisions about the business. Keep the wheels turning. We\u2019re not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep delighting our customers. Teamwork makes the dream work. Each shift has dedicated trainers and supervisors, but you will also coach team members on best practices while providing immediate performance feedback. In addition, you will collaborate well with other management members, Human Resources, engineers, suppliers, partners and customer service representatives on various tasks. Better safe than sorry. Our distribution center may not have forklifts, but accidents can happen anywhere. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day. What We\u2019re Looking For. Give me five. You have 5+ years of leadership experience in retail, warehousing, or other team-oriented production environments, preferably with experience managing your own building. More specifically, you have at least 5 years experience as a senior leader, Assistant General Manager or equivalent while leading, coaching and developing salaried direct reports and teams of 60+ associates. One smart cookie. You have a minimum of an associates degree or relevant work experience. And you have common sense (which is not always common). Familiarity with applying Lean Mfg, Six Sigma or Kaizen principles is a plus. Get on your feet. You need to be able to stand or walk for an entire shift (8-10 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Habla espa\u00F1ol? El dominio del idioma espa\u00F1ol es muy preferido. (Spanish language proficiency is strongly preferred.). This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You are passionate about mentoring, developing and coaching your team members (both salaried supervisors and hourly associates) and you know that does not happen by sitting behind a desk. You are comfortable working on the floor alongside your direct reports but can also handle coaching, disciplinary and employee issues in a professional manner. Think smart. Every day will be different, You will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime. You will be using our systems to monitor and evaluate data and metrics to help make critical decisions about the business. Keep the wheels turning. Teamwork makes the dream work. Each shift has dedicated trainers and supervisors, but you will also coach team members on best practices while providing immediate performance feedback. In addition, you will collaborate well with other management members, Human Resources, engineers, suppliers, partners and customer service representatives on various tasks. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day. You have 5+ years of leadership experience in retail, warehousing, or other team-oriented production environments, preferably with experience managing your own building. More specifically, you have at least 5 years experience as a senior leader, Assistant General Manager or equivalent while leading, coaching and developing salaried direct reports and teams of 60+ associates. One smart cookie. You have a minimum of an associates degree or relevant work experience. Familiarity with applying Lean Mfg, Six Sigma or Kaizen principles is a plus. You need to be able to stand or walk for an entire shift (8-10 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Spanish language proficiency is strongly preferred.). Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1687","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Operations (Celeste Mosca (Inherited)) (inactive)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4001.M4","stateCountry":"Georgia, United States of America","jobId":"1687","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4001.M4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Arvil Gittens (Terminated)","titlenew":"Operations Manager","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>How You Will Make An Impact</b></p><p>To keep our website stocked with fresh inventory, we are scaling up our operations at our high-volume automated distribution center in Suwanee, GA. That\u2019s where our<b> Operations Manager</b> saves the day.</p><br /><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><b>Take the lead. </b>You are passionate about mentoring, developing and coaching your team members (both salaried supervisors and hourly associates) and you know that does not happen by sitting behind a desk. You are comfortable working on the floor alongside your direct reports but can also handle coaching, disciplinary and employee issues in a professional manner. \u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Think smart. </b>Every day will be different, You will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime. You will be using our systems to monitor and evaluate data and metrics to help make critical decisions about the business.\u00B7 \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Keep the wheels turning.</b> We\u2019re not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep delighting our customers.\u00B7 \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Teamwork makes the dream work. </b>Each shift has dedicated trainers and supervisors, but you will also coach team members on best practices while providing immediate performance feedback. In addition, you will collaborate well with other management members, Human Resources, engineers, suppliers, partners and customer service representatives on various tasks.\u00B7 \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Better safe than sorry.</b> Our distribution center may not have forklifts, but accidents can happen anywhere. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day.</li></ul><br /><p><b>What We\u2019re Looking For: </b></p><ul><li><b>Give me five.</b> You have 5+ years of leadership experience in retail, warehousing, or other team-oriented production environments, preferably with experience managing your own building. More specifically, you have at least 5 years experience as a senior leader, Assistant General Manager or equivalent while leading, coaching and developing salaried direct reports and teams of 60+ associates.</li><li><b>One smart cookie.</b> You have a minimum of an associates degree or relevant work experience. And you have common sense (which is not always common). \u00A0Familiarity with applying Lean Mfg, Six Sigma or Kaizen principles is a plus. \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Get on your feet.</b> You need to be able to stand or walk for an entire shift (8-10 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0</li><li><b>Habla espa\u00F1ol?</b> El dominio del idioma espa\u00F1ol es muy preferido. (Spanish language proficiency is strongly preferred.)</li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Operations Manager","jobSeqNo":"THRTHRUS1687EXTERNALENUS","postedDate":"2026-10-07T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are looking for an Operations Manager to lead and develop a high-volume distribution team at our Suwanee, GA facility. Oversee daily operations, mentor staff, and ensure a safe, efficient environment. Ideal for experienced leaders in retail or warehousing with a passion for team development and operational excellence.","dateCreated":"2026-10-07T17:35:55.936+0000","hiringFirstName":"","primaryLocation":"580 Horizon Drive
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","externalApply":false,"cityState":"Remote","country":"Poland","postalCode":"00-001","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1546","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Systems Development","externalTracking":false,"SupervisoryOrg":"Engineering (Oleksii Asiutin)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Non-Employee","secondaryInternalQuestionnaireId":"","JobProfile":"2002.P4","stateCountry":"Poland","jobId":"1546","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2002.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Igor Podolsky (Terminated)","titlenew":"Senior Engineer, Infrastructure","primaryLocaleCategory":"Engineering","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact:</b><br />As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.</p><p></p><p>This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.</p><p></p><p><b>In This Role You'll Get To:</b><br />Scope & Impact</p><ul><li><p>Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.</p></li><li><p>Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance.</p></li><li><p>Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity.</p></li></ul><p></p><p>Technical Execution</p><ul><li><p>Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.</p></li><li><p>Drive improvements in CI/CD, observability, networking, and security across the platform.</p></li><li><p>Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.</p></li><li><p>Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.</p></li></ul><p></p><p>Database Engineering</p><ul><li><p>Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.</p></li><li><p>Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.</p></li><li><p>Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.</p></li><li><p>Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).</p></li><li><p>Partner with application teams to remove N+1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.</p></li><li><p>Design, execute, and regularly validate backup and disaster-recovery procedures.</p></li></ul><p></p><p>Ownership</p><ul><li><p>Act as an expert in infrastructure design, performance, and operations across multiple systems and services.</p></li><li><p>Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.</p></li><li><p>Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.</p></li></ul><p></p><p>Leadership & Collaboration</p><ul><li><p>Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.</p></li><li><p>Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.</p></li><li><p>Advocate for best practices in reliability, security, and cost management.</p></li><li><p>Ensure knowledge is shared within the team, reducing single points of failure.</p></li></ul><p></p><p><b>What we are looking for:</b></p><ul><li><p>6+ years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience).</p></li><li><p>Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.</p></li><li><p>Demonstrated experience performing zero-downtime schema changes with safe rollbacks.</p></li><li><p>Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.</p></li><li><p>Expertise in AWS (EKS, RDS, IAM, cost optimization).</p></li><li><p>Proficiency with Kubernetes and Terraform.</p></li><li><p>Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more).</p></li><li><p>Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.</p></li><li><p>Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).</p></li><li><p>Scripting and automation skills (Python, Bash, or similar).</p></li><li><p>Excellent communication and collaboration skills.</p></li></ul><p></p><p><b>Additional skills that are a plus:</b></p><ul><li><p>Experience with Teleport (or similar DB proxying) and IAM DB authentication.</p></li><li><p>Experience tuning Postgres autovacuum and designing partition-based retention policies.</p></li><li><p>Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.</p></li><li><p>Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).</p></li><li><p>Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).</p></li><li><p>Knowledge of network security, vulnerability management, and incident response best practices.</p></li><li><p>Experience with Rollbar or centralized logging pipelines.</p></li><li><p>Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).</p></li><li><p>Prior leadership in scaling platforms for e-commerce or high-growth startups.</p></li></ul><p></p><p><b>What We Offer</b></p><ul><li><p><span><span>Monthly allowance for insurance/education ($200 gross).</span></span></p></li><li><p><span><span>50% paid sabbatical after 3 year anniversary.</span></span></p></li><li><p><span><span>Paid parental leave for new mothers and fathers.</span></span></p></li><li><p><span><span>IT Kit.</span></span></p></li></ul><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Automation Engineer to lead large-scale automation and process improvement programs. As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX. In This Role You\u2019ll Get To. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. What We\u2019re Looking For. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Relocation assistance available for eligible candidates. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport@ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. ThredUp is looking for a talented Growth Marketing Associate to join our growth marketing team as we continue to acquire and retain customers efficiently and at scale. This person has some experience with paid search marketing, wants to grow into a paid search expert as well as other paid media, and will work in partnership with the Growth Marketing team on channel execution and success. This role interacts extensively across Marketing, Creative, Engineering, Finance, and Product teams. Their input will help shape key business decisions and their efforts will drive new customer acquisition and shape the strategy of the growth function at ThredUp. We are seeking a smart, talented and creative individual who enjoys working in a fast-paced environment to help us inspire a new generation to think secondhand first. In This Role You\u2019ll Get To. Support strategy and execution across various paid search channels (Google Ads, Bing Ads) consisting of (but not limited to). Campaign targeting, bidding, budget and keyword optimization in alignment with channel KPIs. Execute continuous testing across ad copy, landing pages, bid strategies, and creative assets to improve performance. Cross-functional collaboration with creative, merchandising, strategy teams on brief creation/execution. Support and strengthen partnerships with ad platforms and vendors. Help manage and optimize product feeds to drive efficiency for Google Shopping and PMax campaigns. Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting. Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization. Make strategic recommendations around best practices and learnings from channel performance. Integrate AI Skills and Agents in how we analyze and optimize our campaigns. Stay up-to-date on upcoming industry trends. What We\u2019re Looking For. 2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields. 2+ years of hands-on work experience with Google Ads. Experience working in Claude Cowork or other AI interface. Versatile and able to work in a fast-paced environment. Strong written and verbal communication skills. Strong analytical and critical thinking skills. The ability to make data-driven decisions that add value to the customer experience. BA/BS in quantitative fields or marketing. At ThredUp, your base pay is one part of your total compensation package. This role pays between $90,000 and $100,000 per year, and your actual base pay will depend on your skills, qualifications, experience, and location. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"This role interacts extensively across Marketing, Creative, Engineering, Finance, and Product teams. Their input will help shape key business decisions and their efforts will drive new customer acquisition and shape the strategy of the growth function at ThredUp. Support strategy and execution across various paid search channels (Google Ads, Bing Ads) consisting of (but not limited to). Campaign targeting, bidding, budget and keyword optimization in alignment with channel KPIs. Execute continuous testing across ad copy, landing pages, bid strategies, and creative assets to improve performance. Cross-functional collaboration with creative, merchandising, strategy teams on brief creation/execution. Support and strengthen partnerships with ad platforms and vendors. Help manage and optimize product feeds to drive efficiency for Google Shopping and PMax campaigns. Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting. Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization. Make strategic recommendations around best practices and learnings from channel performance. Integrate AI Skills and Agents in how we analyze and optimize our campaigns. Stay up-to-date on upcoming industry trends. 2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields. 2+ years of hands-on work experience with Google Ads. Experience working in Claude Cowork or other AI interface. Versatile and able to work in a fast-paced environment. Strong analytical and critical thinking skills. The ability to make data-driven decisions that add value to the customer experience. BA/BS in quantitative fields or marketing. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. What We\u2019re Looking For. Strong written and verbal communication skills. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1680","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Marketing General","externalTracking":false,"SupervisoryOrg":"Janel Kajisa","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC88","stateCountry":"California, United States of America","jobId":"1680","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC88","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Johanna Arnegard","titlenew":"Growth Marketing Associate","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><br /><br /><p><span style=\"color:#000000\"><b>How You Will Make An Impact:</b></span><br /><span style=\"color:#000000\">ThredUp is looking for a talented Growth Marketing Associate to join our growth marketing team as we continue to acquire and retain customers efficiently and at scale. This person has some experience with paid search marketing, wants to grow into a paid search expert as well as other paid media, and will work in partnership with the Growth Marketing team on channel execution and success. This role interacts extensively across Marketing, Creative, Engineering, Finance, and Product teams. Their input will help shape key business decisions and their efforts will drive new customer acquisition and shape the strategy of the growth function at ThredUp. We are seeking a smart, talented and creative individual who enjoys working in a fast-paced environment to help us inspire a new generation to think secondhand first.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To:</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Support strategy and execution across various paid search channels (Google Ads, Bing Ads) consisting of (but not limited to):</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Campaign targeting, bidding, budget and keyword optimization in alignment with channel KPIs</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Execute continuous testing across ad copy, landing pages, bid strategies, and creative assets to improve performance</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Cross-functional collaboration with creative, merchandising, strategy teams on brief creation/execution</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Support and strengthen partnerships with ad platforms and vendors</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Help manage and optimize product feeds to drive efficiency for Google Shopping and PMax campaigns</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Make strategic recommendations around best practices and learnings from channel performance</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Integrate AI Skills and Agents in how we analyze and optimize our campaigns</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Stay up-to-date on upcoming industry trends</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For:</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">2+ years of hands-on work experience with Google Ads</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience working in Claude Cowork or other AI interface</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Versatile and able to work in a fast-paced environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong written and verbal communication skills</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong analytical and critical thinking skills</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">The ability to make data-driven decisions that add value to the customer experience</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">BA/BS in quantitative fields or marketing</span></li></ul><br /><p><span style=\"color:#393939\">At ThredUp, your base pay is one part of your total compensation package. This role pays between $90,000 and $100,000 per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><br /><br /><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work.</span></p><p></p><p><span><b>In This Role You\u2019ll Get To:</b></span></p><ul><li>Help facilitate smooth shift transitions by communicating updates on your team\u2019s production</li><li>Verify Standard Operating Procedures are being followed</li><li>Run reports throughout the shift (we will teach you how to do this!)</li><li>Participate in special projects as needed</li></ul><p></p><p><span><b>What We\u2019re Looking For: </b></span></p><ul><li>Solid understanding of thredUP quality standards and operations processes</li><li>Enthusiastic about building leadership skills</li><li>Ability to keep business and customer information confidential</li><li>Ability to exercise independent judgment and operate with minimal supervision</li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKND Shift Hours: Friday-Sunday @ 6am-6pm. Why You\u2019ll Love Working Here. Starting Pay: $19/hr for WKND shift ($17 base + $2.00 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. 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","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1603","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Nicole Davis)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Pennsylvania, United States of America","jobId":"1603","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKND Shift Hours: </b></b>Friday-Sunday @ 6am-6pm<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$19/hr for WKND shift ($17 base + $2.00 differential).</p><p><i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As ThredUp's Copy Lead, you'll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you're at home in both big-picture strategy and hands-on craft. You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You'll build and own a copy agent that uses AI to speed up execution and scale what one person can produce. In This Role You'll Get To. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. What We're Looking For. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand's voice and pushing both the work and the brand forward. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. Bonus points for UX or product writing experience, or for having managed freelancers or contractors before. At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. What We Offer. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1595","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Copywriting","externalTracking":false,"SupervisoryOrg":"Creative (Lauren Schaumann)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"7008.P4","stateCountry":"California, United States of America","jobId":"1595","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"7008.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Kaila Taylor (Terminated)","titlenew":"Copy Lead","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b><b>How You Will Make An Impact</b></b></p><p><span>As ThredUp's Copy Lead, you'll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you're at home in both big-picture strategy and hands-on craft. You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You'll build and own a copy agent that uses AI to speed up execution and scale what one person can produce.</span></p><p></p><p><b><b>In This Role You'll Get To:</b></b></p><ul><li><p><span>Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time.. be the voice of the brand across the company\u00A0</span></p></li><li><p><span>Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns</span></p></li><li><p><span>Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution.</span></p></li><li><p><span>Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast</span></p></li><li><p><span>Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales.</span></p></li><li><p><span>Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down</span></p></li><li><p><span>Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp</span></p></li></ul><h2></h2><p><b><b>What We're Looking For:</b></b></p><ul><li><p><span>6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail</span></p></li><li><p><span>A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy</span></p></li><li><p><span>An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand's voice and pushing both the work and the brand forward</span></p></li><li><p><span>Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft</span></p></li><li><p><span>Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers</span></p></li><li><p><span>A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team</span></p></li><li><p><span>Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality</span></p></li><li><p><span>A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp</span></p></li><li><p><span>A passion for secondhand and sustainability, and belief in what resale can do for people and the planet</span></p></li><li><p><span>Bonus points for UX or product writing experience, or for having managed freelancers or contractors before</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p></p><p></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday - Thursday 3:30pm-2am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1434","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Dana Stimson)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Texas, United States of America","jobId":"1434","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday - Thursday 3:30pm-2am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay:</b></b>\u00A0$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Team Member - Apparel Processing (PM Shift)","jobSeqNo":"THRTHRUS1434EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are seeking a Team Member in our Apparel Processing team to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. Ideal candidates are detail-oriented, adaptable, and comfortable with fast-paced, on-the-go work.","dateCreated":"2026-04-06T17:54:46.240+0000","hiringFirstName":"","primaryLocation":"3800 N. I-35E
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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5097","applyUrl":"","emb_complete_desc":"jobtitle: Pricing & Authentication Specialist II, jobtype: Full time, joblocation: Lancaster, Texas, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. Product Ops keeps ThredUp's marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing & Authentication Specialist II, you are the person who decides what is real. You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp's scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. What You'll Do. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. How You Work. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Independent and collaborative: you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes. On-site daily: most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. What We're Looking For. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A track record of training and developing others, with documentation another specialist could follow. A real point of view on authentication technology and an appetite to champion it, not just use it. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1585","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Emily Halsch","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5001.P2","stateCountry":"Texas, United States of America","jobId":"1585","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5001.P2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Chelsea Davis (Terminated)","titlenew":"Pricing & Authentication Specialist II","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><h2><u><b><b>About the Role</b></b></u></h2><p><span>Product Ops keeps ThredUp's marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing & Authentication Specialist II, you are the person who decides what is real.</span></p><p><span>You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp's scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow.</span><br />\u00A0</p><p><b><b>What You'll Do</b></b></p><ul><li><p>Authenticate and protect the marketplace:<span> own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence.</span></p></li><li><p>Build the knowledge base:<span> own and grow the authentication database the team relies on as its reference guide.</span></p></li><li><p>Own the hard calls:<span> serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases.</span></p></li><li><p>Work the data:<span> treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible.</span></p></li><li><p>Partner on pricing accuracy:<span> keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise.</span></p></li><li><p>Coach and train:<span> onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide).</span></p></li><li><p>Drive projects and policy:<span> run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy.</span></p></li><li><p>Champion Artificial Intelligence & Emerging Technologies:<span> try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more.</span><br />\u00A0</p></li></ul><p><b><b>How You Work</b></b></p><ul><li><p>Analytical by default:<span> you reach for the data first and defend any call with a pattern, a comp, or a number.</span></p></li><li><p>Independent and collaborative:<span> you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes.</span></p></li><li><p>On-site daily:<span> most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person.</span></p></li><li><p>Measured on outputs:<span> judged on accuracy, project impact, and the capability you build in others, not hours logged.</span><br />\u00A0</p></li></ul><p><b><b>What We're Looking For</b></b></p><ul><li><p><span>3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories.</span></p></li><li><p><span>Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus.</span></p></li><li><p><span>Extensive knowledge of brands, fashion trends, garment construction, and quality standards.</span></p></li><li><p><span>Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss.</span></p></li><li><p><span>A track record of training and developing others, with documentation another specialist could follow.</span></p></li><li><p><span>A real point of view on authentication technology and an appetite to champion it, not just use it.</span></p></li><li><p><span>A history of driving process improvements and managing shifting priorities with minimal direction.</span></p></li><li><p><span>Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily.</span></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 4pm-2:30am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. 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","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1665","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Diana Watson)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Georgia, United States of America","jobId":"1665","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday-Thursday @ 4pm-2:30am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Team Member - Apparel Processing (PM Shift)","jobSeqNo":"THRTHRUS1665EXTERNALENUS","postedDate":"2026-09-18T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are recruiting a Team Member in Apparel Processing (PM Shift) to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. Ideal for candidates comfortable with physical work and fast-paced environments.","dateCreated":"2026-09-16T23:21:51.231+0000","hiringFirstName":"","primaryLocation":"580 Horizon Drive
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